Have a Question? Ask or enter a search term here.
Browse by Topic
Basics About Vayable
What is Vayable?
Is it safe?
How do I know the experiences are good?
Who can use Vayable?
What fees does Vayable charge?
Account & Passwords
How do I sign up for an account on Vayab...
I don't have Facebook. Can I still...
How do I change the email address I use ...
How do I reset my password?
I forgot my password, what do I do?
Guides: Listing an experience
Who can list an experience on Vayable?
Why should I offer an experience?
What's the process for listing an e...
What do I need to list an experience?
What do I need to do before my experienc...
How much should I charge?
If my tour includes food or any other ex...
What should I include in the price?
Can I change my price after I've li...
How do I get vouched?
Why do I need to get vouched?
Is it mandatory to get vouched?
What if I don't have a webcam?
How long does it take to get vouched?
How can I edit my profile?
Why do I need to fill out a user profile...
What is the best kind of profile?
What kind of photo should I put up?
Guides: Managing your listing
Where can I find my listings?
How can I promote my listing on my websi...
How do I un-publish or delete my listing...
Can I edit my listing after it has been ...
Guides: Receiving booking requests
I just confirmed a booking, now what do ...
What if I received a booking but can...
How will I know when I receive a booking...
What should I do if I don't know if...
What if the traveler asks to pay me on t...
How will I know when I receive a message...
How can I respond to messages?
Why is it important to communicate throu...
Do I have to respond to every message?
Guides: your reservation
How do I best prepare for my experience?
What are good things to keep in mind dur...
What information should I verify with my...
What should I do if I can't find th...
What if the traveler is late? What if I ...
Guides: Getting paid
How do payments work?
Why should travelers and I use the Vayab...
When will I get paid?
How will I get paid?
It's been more than 24 hours since ...
Why do I need to review the traveler?
When will travelers write a review for m...
What happens if I get a bad review?
What if the guide is late or does not sh...
I've made a reservation. Now what?
How do I book an experience?
Can I use an international credit card?
How do I know that an experience will be...
Travelers: Finding an experience
How do I find an experience?
Why book with Vayable?
How will I know which experiences are go...
How do I sort by price?
How do I find the most popular experienc...
Travelers: Messages and Scheduling
How do I contact a guide before booking?
What if I sent a message to a guide but ...
How do I read and view messages?
How do I know when a guide has sent me a...
Travelers: Your Experience
How should I prepare for my experience?
How do reviews work?
Guidelines and Cancellations
What happens if travelers cancel?
What happens if guides cancel?
Can I gift Vayable to someone?
Who are the guides on Vayable?
How is the pricing set on Vayable?
How do I get help?
Customer service software
powered by Desk.com
Post a Public Question
a minute ago
an hour ago
a day ago
Invalid characters found