Community Questions

Knowledge Base

  1. Insider Payments 

    1. Why am I being asked to enter additional information to receive my payment?
    2. How do I get paid?
    3. What do I enter for Legal Entity?
    4. What does "Missing Legal Entity- Document mean?
    5. What currencies/countries does Vayable support?
  2. Listing an Experience 

    1. Why is my experience still pending?
    2. How do I list an Experience?
    3. What do I need to know to list an experience?
    4. Getting Vouched
    5. Why can't I upload a photo?
  3. Media & Partnerhsips 

    1. How do I request an interview?
    2. How do I partner with Vayable?
  4. Vayable 101 

    1. What is Vayable?
    2. Who can use Vayable?
    3. How does it work?
    4. Why book with Vayable?
    5. How do I know the experiences are good?
  5. Travelers 

    1. Can I call a guide before the experience?
    2. What if I sent a message to a guide but haven't heard back?
    3. What if I want a custom experience?
    4. Where are my travel credits or gift cards stored?
    5. What if the guide is late or does not show up?
  6. Insiders 

    1. What are good things to keep in mind during my experience?
    2. How do I best prepare for my experience?
    3. How can I delete my my listing?
    4. How can I promote my listing on my website or blog?
    5. How can I edit my profile?
  7. Messaging 

    1. How can I respond to messages?
    2. How will I know when I receive a message?
    3. Why is it best to use Vayable messaging?
    4. Do I have to respond to every message?
    5. Tips to Keep You Connected
  8. Account Management 

    1. Why should I login through Facebook?
    2. I logged in through Facebook and cannot remember my password. What do I do?
    3. I forgot my password, what do I do?
    4. How do I reset my password?
    5. How do I change the email address I use on Vayable?
  9. Guidelines and Cancellations 

    1. Weather Policy
    2. What happens if guides cancel?
    3. What happens if travelers cancel?
  10. All articles 

    1. What is Vayable?
    2. Weather Policy
    3. How can I respond to messages?
    4. Why should I login through Facebook?
    5. Can I call a guide before the experience?
    73 articles 

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